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Log in to your My janoFair account. Here, you can initiate a new complaint case or review ongoing conciliation proceedings. You can also enter additional information, make changes, or upload additional documents.

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With your registration you agree that your personal data are stored and passed on to the involved parties in the proceedings. In addition to the parties to the arbitration proceedings, this also includes the law firm janolaw chung, which mediates the arbitration proceedings as arbitrator. You may revoke this consent at any time with effect for the future enabling the arbitration procedure to be terminated immediately.


You would like to submit an conciliation case?

Please use our Retailer Search first to find out whether the online retailer participates in the janoFair conciliation service of janolaw AG. 

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